Archive for the 'Leadership' Category

01
Jul
12

A few hours of normal at Chick-Fil-A

Friday was our daughter’s 6th birthday. We had planned to have her birthday party at our house, but due to a major storm in our area, we lost

This is our neighbor’s tree. Many more trees in our area look like this.

electricity that evening, along with the majority of our entire county. As best we could tell, most of our surrounding area was without power, as well.

We woke on Saturday morning, still with no power. As usual, I was checking Twitter to get any updates that I could on my phone and saw that someone posted that parts of a nearby town had power.

As my wife and I were trying to figure out what to do about our daughter’s party, and how to make the best of the situation, I remembered the tweet I had seen earlier in the day, and I had an idea…

Special evening for us!

Just one week earlier, my daughter and I attended the Daddy Daughter Date night event held by Chick-Fil-A. We attended the event at the Chick-Fil-A at Market at East Broad in Columbus, OH. The team did a great job that night serving up great food and a great experience, just for the two of us. They had a young man providing some great background music with a guitar and took a picture of us that they later emailed to me that same night. We got to meet Karen Bolumen, Operator of this location and some of her team. One of the team members, Darcie, was one of the servers that night and did a great job making sure we had everything we needed.

As we were trying to decide what to do about our daughter’s party, I realized that this Chick-Fil-A was pretty close to the town that I read had power. Did they? I went back to the email that contained the picture of my daughter and me from the Daddy Daughter Date night, replied to it and asked if the restaurant had power. Karen replied back just a short while later, that they did! A few quick emails and one phone call and we moved her party to Chick-Fil-A.

When we arrived, they had an area set aside for us. As always, the team was very welcoming and hospitable. They even let us put our cupcake cake (the original ice cream cake didn’t survive the power outage) in their cooler until we were ready for it. With every request and refilled drink, we were always met with a “my pleasure” and a smile, in response. They even let my wife and I charge our cell phones, which was much needed. All of our friends and family that attended the party were very impressed with the team’s service.

In addition, guess who just happened to be there that day: Darcie. Remember her? She was one of the servers from our Daddy Daughter Date night. She remembered me and my daughter from the event. While we were there, she brought Reagan a cookies and cream milkshake and a set of red, white, and blue balloons and wished her a happy birthday numerous times.

What could have been a very disappointing day for our daughter, the Chick-Fil-A at Market at East Broad team made very special. Thank you to Karen, Darcie and the entire team at the location for making our daughter’s birthday very memorable.

Thanks for the balloons, Darcie! They fit well with the American Girl themed party.

Happy birthday girl blowing out the candles!

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23
Apr
12

Monday motivation: Do it to it. Or is it Duit Tuit?

I remember as a young child someone gave me a small round, plastic object. On one side, it had the letters TUIT printed on it. On the reverse side was a message much like the one in the picture. I was the fortunate recipient of a round tuit! (cheesy, I know) Since someone was so thoughtful as to bestow this round tuit to me, I could now complete the tasks that I always said I would do “when I got a round tuit (to it)”. How lucky am I?

Obviously, this was a play on words. The circular object was no more magical than anything else, but it was more of a made up license to start the things you always said you would, but for some reason, didn’t. You now had no excuses because you had received the round tuit.

Here’s my Monday challenge to you: what is that thing you’ve been putting off? You know what it is. Just in case you’re having a case of the Mondays, let me throw a few reminders out there:

  • you’ll start to work out
  • you’ll make that phone call
  • write that letter
  • reach out to that person
  • start to save money
  • plan for retirement
  • spend more time with your kids
  • become more positive
  • work on that presentation
  • reconnect with a family member you haven’t seen in years
  • call your high school buddy
The list goes on and on, but only you know what you’ve been waiting to do until you get a round tuit.

So, on this Monday morning, I’m passing along this round tuit to you virtually. Now you have no more excuses. You don’t have to figure it all out today, but you need to set the wheels of action into place to make that thing happen. In other words: do it to it!

Enjoy your week!

12
Mar
12

Monday Motivation: Reframing failure

Failure is one of those subjects most people really don’t like to talk about. It’s painful. It’s salt in the wound. We’d much rather forget about the incident, than face it head on.

So why is my Monday morning motivational post focusing on the subject that no one wants to talk about? It’s to help you reframe your thoughts on failure and how dealing with it can actually help you succeed. Before we move on, let’s take a look at a few people that failed or were labeled as “failures” by others.

If you’ve ever seen Disney World, or visited it, would you EVER say Walt Disney lacked creativity? Given the opportunity to pick your own basketball team, would you EVER pass up Michael Jordan? I think both answers are firm “no’s”.

How did these people turn things around? Here’s a few rules I’m sure they followed:

1. They understood that THEY were NOT a failure. Failure isn’t a person, it’s an event. If you’ve ever been labeled a failure by someone else, it hurts. But shrug it off, and move on. It will happen in time. Stick with it.

2. They viewed failure as a lesson, not a mistake. Everyone learns lessons. That’s how we grow and become better.

3. Realize that if you have learned from a mistake, that you haven’t really failed.

4. Improve and try to not repeat the same mistakes.

If you’re looking for a great book to read on dealing with mistakes and failures positively, pick up Dr. John Maxwell’s book, Failing Forward. It’s a great resource for picking up and moving forward.

Make today a great Monday!

05
Mar
12

Monday (poetic) motivation

I’m not a great reader of poetry, but the first time I read this poem, I was hooked. The poem is “If” by Rudyard Kipling. He penned the masterpiece in 1910. it has been called an “exhortation to self-control and stoicism”. Enjoy!

If

If you can keep your head when all about you
Are losing theirs and blaming it on you;
If you can trust yourself when all men doubt you,
But make allowance for their doubting too:
If you can wait and not be tired by waiting,
Or, being lied about, don’t deal in lies,
Or being hated don’t give way to hating,
And yet don’t look too good, nor talk too wise;

If you can dream—and not make dreams your master;
If you can think—and not make thoughts your aim,
If you can meet with Triumph and Disaster
And treat those two impostors just the same:.
If you can bear to hear the truth you’ve spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build’em up with worn-out tools;

If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings,
And never breathe a word about your loss:
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the Will which says to them: “Hold on!”

If you can talk with crowds and keep your virtue,
Or walk with Kings—nor lose the common touch,
If neither foes nor loving friends can hurt you,
If all men count with you, but none too much:
If you can fill the unforgiving minute
With sixty seconds’ worth of distance run,
Yours is the Earth and everything that’s in it,
And—which is more—you’ll be a Man, my son!


02
Mar
12

Girl Scout Cookies and Jim Rohn

We’ve spent this week watching and listening to one of America’s most foremost business philosophers, Mr. Jim Rohn. What’s his story? How did he get started? With a box of Girl Scout Cookies. Here’s the story.

There are quite a few golden nuggets of information that Mr. Rohn shares in this video, but here’s my favorite:

“Success is something you attract by the person you become.”

That’s powerful. Enjoy your Friday!

 

Do you want to see all of my posts about Jim Rohn? Click here.

02
Mar
12

Friday: Jim Rohn roundup

For today, here are a few key questions for you to ponder from Mr. Rohn. Enjoy.

01
Mar
12

Jim Rohn: The Day that Changes Your Life

For this first day of March, Mr. Rohn will share with us the 4 parts of the day that turns your life around.

What are the 4 parts? One of them is resolve. The definition that he shares from a young child in California is priceless.  Enjoy!

Want to see and hear more of Mr. Rohn’s wit and wisdom? Check out these links:

Challenges to Pursue

I want more money

Results, results, results




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